Shopping Shipping Return Policies Purchase Plans Customer Privacy References Testimonials Notices & Disclaimer Contacting Us Press Releases About Us             Book Store	Return / Refund Policies Keeping with our Customer Satisfaction promise, we want to provide fair return and refund policies. Our policies are outlined below. If you have any questions or comments about the policies, please let us know.  Our commitment to you is 100% satisfaction.... guaranteed. Damaged Goods Full replacement if notified within 5 days of receipt Return / Refund Refund available for 5 days from receipt; store credit afterwards. NO Restocking Fees. Ground shipping fees refundable (not express). Sale FINAL after 15 days. Consignment Purchases Refund / store credit available for 5 days from receipt of purchase. Sale FINAL after 5 days. Posting Forum Policies Animation Alley assumes NO responsibility (see note) To initiate a return, please email us. NOTE: Animation Alley maintains posting forums where collectors can buy and trade collectibles directly with one another. Animation Alley makes no promises and assumes no responsibility for damages and/or losses that result from these transactions. If you have a bad experience using one of our posting forums, please let us know. We'll doing everything we can to help. Remember.... Caveat Emptor (Let the Buyer Beware)!  Products damaged during shipment are the responsibility of United Parcel Service or the carrier utilized. UPS is a preferred shipping partner because of high quality and its extremely fair and responsive damage claim processing.

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